1

Where can I purchase W.Schillig's contemporary leather furniture?

2

How do I care for my furniture and what products should I use?

3

What is Longlife leather by W.SCHILLIG?

4

What are the different grades in leather quality?

5

Is a cover made of leather cold?

6

What advantage does microfibre have over other fabrics?

7

What is the warranty on W.SCHILLIG products?

General warranty:
W.SCHILLIG GmbH & Co. KG offers a limited 5-year warranty (incl. 2-year product liability accord. to EU-norm) on certain cover materials.
Please see the detailed information for cover materials in the 'Customer Service / Care tips' section.

Only for USA:
What is the W.Schillig “limited warranty”?
Leather Covers: 5 yrs
Honeybee Covers: 1 yr
Foam casings and resiliency: 3 yrs
Internal frame and springs: 10 yrs
Mechanisms: 2 yrs
All other parts of the product: 5 yrs

8

Where can I reorder fabrics and leathers, cover samples or other parts?

9

How is an upholstered suite constructed?

10

What advantage does leather have?

11

What is the retail price for W.Schillig furniture?

12

Who do I contact if any issues with my W.SCHILLIG purchase?

13

How high is the measurement tolerance after production?

14

Should I file a complaint if my leather furniture has minor flaws on its surface?

15

Why are some leathers much more expensive than others?

16

Non-colourfast textiles?

17

What is 'ELMO BALTIQUE' pure aniline leather at W.SCHILLIG? (North American market)

18

What is Honeybee fabric at W.SCHILLIG? (North American market)

19

What is 'ELMO SOFT' pure aniline leather at W.SCHILLIG? (North American market)